Your second generation AirPods from 2019 introduced Hey Siri support, but even these can fail. At My Cell Repair in Santa Rosa, California, we offer full service repair for AirPods 2nd Gen. Battery failure is the most common problem, and we can replace batteries in both earbuds and the charging case. We also fix crackling or static sounds, microphone issues, connectivity drops, one AirPod not charging, and broken charging case hinges. Our Santa Rosa technicians use quality replacement parts. Bring your 2nd Gen AirPods to us for a fast, affordable repair.